Before, you used a service. Depending on the needs of the publisher of this service, the rules of use could change unilaterally. Either you accept. Either you go. No half measures . You always had the possibility of turning to consumer associations. But conciliation had little room. Today, with social networks, the opinion of the consumer is no longer taken lightly . You complain about an injustice. And the buzz does the rest.
WHATSAPP BACKS OFF AGAIN ON ITS NEW RULES
In February, Facebook announced that it would no longer be possible to refuse them from May 15 and that any refusal would lead to the deletion of the account . Faced with the outcry of users, WhatsApp has put water in its wine: no account deletion, but an unusable application and a deactivated account . Once again, users are crying out loud.
As the May 15 deadline approaches, WhatsApp is backing down to reassure users (and not see them compete). Today, the app released a new message explaining that accounts would ultimately not be deactivated or deleted on May 15 if the new T & Cs are not accepted. At least for the first few weeks after May 15th. The application will simply display a message inviting everyone to accept the new rules, period.
IT’S A COMMUNICATION FAILURE FOR FACEBOOK
This story of information sharing between WhatsApp and Facebook looks more and more like a failure on the part of the American firm. Communication failure , in particular: there was nothing worse to adopt rules supposed, in the medium term, to represent a source of income. In principle, the user refuses to be forced to accept. And today he can make it known. And fight against. Especially since Apple, at the same time, is doing what it takes to point the finger at the appalling management of personal data at Facebook .